1. General Information
These Terms & Conditions govern the use of this website and the purchase of products from ZenPulse.
By accessing this website or placing an order, you agree to be bound by these Terms & Conditions.
If you do not agree with any part of these terms, you must not use this website.
2. Products & Services
ZenPulse offers wellness and massage devices intended for personal use only.
Product descriptions, images, and specifications are provided for informational purposes and may vary slightly from the actual product due to manufacturing updates or display differences.
We reserve the right to modify or discontinue products at any time without prior notice.
3. Orders & Payments
All orders placed through this website are subject to acceptance and availability.
Payments are securely processed via third-party payment providers (e.g., Stripe).
ZenPulse does not store or have access to customers’ payment card details.
We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to cases of suspected fraud or incorrect pricing.
4. Pricing
All prices displayed on this website are shown in EUR (unless otherwise stated) and include applicable taxes where required by law.
Shipping costs, if applicable, are clearly indicated at checkout before payment confirmation.
5. Shipping & Delivery
Order processing and delivery times are outlined in our Shipping & Delivery Policy.
Delivery times are estimates and not guaranteed.
ZenPulse shall not be held responsible for delays caused by courier services, customs clearance, force majeure events, or circumstances beyond our control.
6. Returns & Refunds
Returns, refunds, and cancellations are governed by our Refund & Cancellation Policy, which forms an integral part of these Terms & Conditions.
By placing an order, you acknowledge and accept the conditions stated in that policy.
7. Limitation of Liability
To the fullest extent permitted by law, ZenPulse shall not be liable for:
- indirect, incidental, or consequential damages
- loss of profits, data, or business
- misuse or improper use of purchased products
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
8. Product Use Disclaimer
ZenPulse products are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition.
Users are responsible for ensuring that products are used safely and according to the provided instructions.
Consult a healthcare professional before use if you have medical conditions.
9. Intellectual Property
All content on this website, including text, images, logos, and design, is the property of ZenPulse and is protected by applicable intellectual property laws.
Unauthorized use, reproduction, or distribution is strictly prohibited.
10. User Conduct
You agree not to:
- misuse this website
- attempt unauthorized access
- engage in fraudulent activities
- interfere with the website’s functionality
Violations may result in termination of access and legal action.
11. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws applicable within the European Union.
Any disputes shall be subject to the exclusive jurisdiction of the competent courts.
12. Changes to Terms
ZenPulse reserves the right to update or modify these Terms & Conditions at any time without prior notice.
Continued use of the website constitutes acceptance of the updated terms.
13. Contact Information
For any questions regarding these Terms & Conditions, please contact us at:
support@myzenpulse.com